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When I click "My Account" on, I see a blank page that never loads my account. Why?

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If you are experiencing this problem on your desktop/laptop then you are most likely using an older (and unsupported) internet browser to access our catalog. Here are the supported browsers that can use our catalog:

Internet Explorer: the 3 most recent versions
Chrome & Firefox: the 3 most recent versions 
Safari: the 2 most recent versions

NOTE: Windows XP users cannot update Internet Explorer beyond version 8 so they will have to install Firefox.