Frequently Asked Questions

I can't place a hold in the catalog because the Place Hold button is grayed out. Why can't I place this hold?

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When a customer suggests that we purchase a title, a temporary record is created in our catalog. Here's what an example of what this record looks like:

Once we purchase the title and receive its cataloging information, the Place Hold button will activate and you will be able to place a hold on the title.

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