Frequently Asked Questions

When I try to download an eBook/audiobook, I see an "Excessive Checkout Limit Reached" error. How do I get rid of it?

357 views   |   1   0   |   Last updated on Apr 11, 2016    eBooks Policies & Procedures OverDrive eAudiobooks

 

If you borrow and return more than 50 OverDrive titles in seven days, you will see this error message:

excessive checkouts

Neither Metro Library nor OverDrive are able to override this temporary block and the only way for this block to be removed from your account is for a few days to pass.

To avoid this problem, please explore the samples available for each eBook and audiobook instead of borrowing the title and then returning it shortly thereafter.