Frequently Asked Questions

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How do I renew an item I have checked out?

13422 views   |   19 Vote this question as useful.   4 Vote this question as not useful.   |   Last updated on Feb 23, 2022    Account Management Catalog

 

The directions on this page are for renewing physical titles. Directions on renewing eBooks or downloadable audiobooks from OverDrive can be found on this page.


Our autorenewal service will automatically attempt to renew your checked out titles 3 days before they are due. If autorenewal is successful, you will not receive a notification; your due date will extend another 3 weeks and no additional action is necessary on your part. If autorenewal is unsuccessful, you will be notified ONLY if you are set up for email and/or text notifications.

To check your notification settings, visit metrolibrary.org/myaccount. After signing in with your card number and last name, visit the Account Summary section and select Opt-In & Notifications

Not Able to Renew?

If you tried to renew a title and see the message Item cannot be renewed at this time, it could be because: 

  • It is an interlibrary loan title, an Experience Pass, a Chromebook, or a hotspot.
  • Another person has placed a hold on this item AND we have no copies on the shelf.
  • You have reached your maximum number of allowed renewals (8).
  • Your library card has expired.
  • You have fines on your account that are preventing the renewal.