Frequently Asked Questions

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How do I log in to my account?

20829 views   |   20 Vote this question as useful.   6 Vote this question as not useful.   |   Last updated on Aug 29, 2024    Catalog Website Account Management

 

To sign into your library account, visit metrolibrary.org and click the My Account button at the top. When prompted, enter all the digits of your library card number.

  • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
  • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.

The password will be your full last name. If your last name is hyphenated or has a space or apostrophe, you will have to enter that hyphen, space, or apostrophe and if that doesn't work, try your last name without the hyphen, space, or apostrophe and let us know if you would like us to correct your name.

NOTE: After clicking My Account, if you see a blank page that never loads, you are probably using an outdated browser that is incompatible with our catalog. Try updating your browser to the most recent version.