When I try to sign in to the catalog, I receive the error message "(1) Blocked." What does this mean?
817 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on May 28, 2020 Fines & Fees OverDrive Account Management
This error message means that your account has exceeded our $50 limit for fines and fees. This usually happens when an annual card is due for renewal (and has had the $70 annual fee placed on the card) or when a library card has been billed for an item checked out on your card because it is more than 60 days overdue.
To see a list of everything you have checked out:
- Visit metrolibrary.org and click My Account at the top.
- In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits and your full last name (or sign in with your EZ Username and Password), and click Log In.
- On the Account Summary page, you can click View Loans to see everything you have checked out.
To pay your fines\fees online:
- Visit metrolibrary.org and click My Account at the top.
- In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits and your full last name (or sign in with your EZ Username and Password), and click Log In.
- On the Account Summary tab, click View Fines.
- Check the boxes to select whether to pay all or some of your fines and then click Pay Fines.