I can't place a hold in the catalog because the Place Hold button is grayed out. Why can't I place this hold?
283 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Apr 11, 2016 Catalog
When a customer suggests that we purchase a title, a temporary record is created in our catalog. Here's what an example of what this record looks like:
Once we purchase the title and receive its cataloging information, the Place Hold button will activate and you will be able to place a hold on the title.