Frequently Asked Questions

How do I renew my annual fee card?

343 views   |   1   0   |   Last updated on Dec 16, 2018    Fines & Fees Library Cards Account Management

 

If you are ready to renew your card but the renewal fee has not yet been placed on your account, please contact us so we can write the fee to your account.

After the $70 renewal fee has been placed on your account:

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits and your full last name (or sign in with your EZ Username and Password), and click Log In.
  3. On the Account Summary tab, click View Fines.
  4. Check the boxes to select whether to pay all or some of your fines and then click Pay Fines.

After paying your renewal fee, you must contact us so we can update the expiration date on your card.

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