Frequently Asked Questions

Why do I see the error message E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER when I try to download an eBook from OverDrive?

21 views   |   0   0   |   Last updated on Jun 01, 2017    OverDrive Download eBooks

 

This error occurs when you try downloading an eBook to a second (or third, etc.) device and you're using a different authorization (Adobe ID or OverDrive account) than the first device. You may also see this error on a single device if you uninstall and reinstall the OverDrive app, but sign into the app (which also authorizes it) in a different way.

Please see the directions on this page to fix this problem.

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