Frequently Asked Questions

Find what you need in our searchable FAQ.

When I try to place a hold on an audiobook, I see the error message "Host system cannot process hold." What does that mean?

267 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 18, 2019    Catalog eAudiobooks OverDrive

 

If you're trying to place a hold on an eAudiobook in our catalog and see this error message:

This usually means that we no longer own this title but the record for it wasn't deleted. Please contact us about this title so we can look into fixing this problem.