Why isn't Libby syncing my tags/wish list/reading or listening progress across my devices?
3521 views | 0 Vote this question as useful. 4 Vote this question as not useful. | Last updated on May 10, 2023 Libby eMagazines Download Account Management eAudiobooks eBooks
To reset Libby and use a setup code to sync your reading data across devices, follow these steps.
Please note: You'll lose your tags on the devices you reset, so you may want to export your tags on those devices before moving ahead. You'll also lose your timeline, which you can export before you reset Libby, too.
To reset Libby and use a setup code:
- Choose the device with the tags/wish list you want to keep and sync to your other devices.
- Reset Libby on your other devices (not the one that has the tags/wish list you want to keep) by following these steps:
- Go to
(the icon that looks like the three horizontal lines at the bottom of the screen) - Under Your Information, select Reset Everything.
- Tap Yes, Reset Everything to confirm.
- Go to
- Use a setup code to copy over your cards, loans, holds, and tags onto the reset devices:
- On the "Welcome" screen, tap Yes when asked if you have a library card.
- Select Copy From My Other Device.
- Retrieve a setup code from your main device. To do so, go to Menu > Get Some Help > Copy To Another Device.
- Enter the 8-digit setup code on your other devices.
- Tap Next to complete the setup process.
Your loans, holds, tags, reading progress, bookmarks, notes, and highlights should now sync properly between your devices.