Frequently Asked Questions

Find what you need in our searchable FAQ.

What if I can't log in to my Kanopy account?

 

If you can't remember the password to your Kanopy account, you can use the "Forgot password?" option at https://kanopy.com/login or on the Kanopy app. You will have to verify the email address associated with your Kanopy account and will then receive an email containing a link to reset your password.

If you no longer have access to the email address associated with your Kanopy account, you will need to contact Kanopy support directly via their contact form.