Frequently Asked Questions

Find what you need in our searchable FAQ.

Can I see a history of everything I have checked out?

 

Physical (not digital) items:

To protect the privacy of our customers, the Metropolitan Library does not maintain a history of checked out items. However, you can opt to keep a record of your checkout history of physical titles from this point forward:

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password or PIN is your full last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. In the top right corner, next to your name, click on the menu button (the one that looks like three horizontal lines) and click Your Account at the top of the menu.
  4. On the left side of the page under Your Account, at the bottom of the menu, click Reading History:

Click Start Recording My Reading History. The items you currently have checked out will load, and once they display on your screen, click Start Recording My Reading History again.

If you ever want to turn your reading history off, you can click Stop Recording My Reading History. You can also remove individual items from your reading history list by clicking "Delete" next to any of the items on the list.

NOTE: If you had your reading history enabled in the old catalog, you will have to select Start Recording My Reading History before that history will display in the new catalog.

 

Digital items:

Digital titles you've checked out in Libby are automatically added to your Timeline, where you'll see a list of titles you've borrowed, placed on hold, renewed, and returned. Your timeline is specific to the device you are on.

To view your Timeline, go to your shelf (the icon at the bottom of your screen that looks like two books), select Tags, and select Smart Tag: Borrowed. You can also manually add titles to your Timeline by searching for a title, selecting Tag next to the item you want to add, and next to Smart Tag: Borrowed tap the circle to add a check mark. For more information on the Timeline in Libby, visit Libby's help page.

If you are using Overdrive, visit the OverDrive help site for more information.

Digital titles checked out through Hoopla can be viewed by signing into the app or website, selecting My hoopla, and selecting History (in the browser) or Borrowed (in the app).