Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I see what I have on hold?

 

Physical Titles:

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password or PIN is your full last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. Click on your name in the top right corner and select "Titles On Hold" from the menu.

Digital Titles:

In Libby (in the app or in browser):

  1. Select your Shelf (the icon at the bottom of the screen that looks like two books)
  2. Select "Holds"

For instructions on how to view your holds on Overdrive, please see Overdrive's help page.