Frequently Asked Questions

I'm going on vacation. How do I ensure my holds don't become ready while I'm gone?

156 views   |   2   0   |   Last updated on Nov 16, 2016    Account Management eBooks Audiobooks OverDrive

 

You can suspend a hold so it does not become available for checkout while you are unable to pick it up.

For physical titles:

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) and your full last name (or sign in with your EZ Username and Password), and click Log In.
  3. Click View HoldsTo suspend individual items: click Suspend Until and choose the date to which you would like to suspend your hold. To suspend multiple items: select the check box to the right of each title, and then click Suspend Until at the top right. To suspend all of your holds: click the check box at the top right next to Cancel Hold and then click Suspend Until

NOTE: Once you are ready to cancel the suspension, revisit your holds list and click the Re-activate link.

For digital titles:

  1. Visit emedia.metrolibrary.org.
  2. Click the 3 books icon at the top and then enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) and your full last name, and click Sign In.
  3. Click on Holds.
  4. For the hold you wish to suspend, click the Suspend hold link button and in the prompt that appears, select the length of time for which you wish to suspend the hold and then click Suspend.

    NOTE: Once you are ready to cancel the suspension, revisit your holds list, click the Edit hold link for the suspended title and then select Remove Suspension.

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