Frequently Asked Questions

How do I pay my fines/fees online?

1058 views   |   14   1   |   Last updated on Mar 20, 2017    Fines & Fees Account Management

 

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits and your full last name (or sign in with your EZ Username and Password), and click Log In.
  3. On the Account Summary tab, click View Fines, check the fines you want to pay, and then click Pay Fines.
  4. In the window that opens, enter your payment information and click Pay Now.

A receipt of your payment will be emailed to you and you can also choose to print the Payment Successful page.

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