Frequently Asked Questions

When I try to sign in to the OverDrive catalog, I receive the error "(1) Incorrect Password." What does this mean?

71 views   |   0   0   |   Last updated on Mar 14, 2017    Account Management OverDrive

 

This most likely means you entered the wrong password. To sign in to your OverDrive account, you need to enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits and your full last name. If your last name is hyphenated or has a space or apostrophe, you will have to enter that hyphen, space or apostrophe and if that doesn't work, try your last name without the hyphen, space or apostrophe and let us know if you would like us to correct your name.

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