Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I see if I have any fines/fees?

1352 views   |   3 Vote this question as useful.   2 Vote this question as not useful.   |   Last updated on Apr 28, 2022    Account Management Fines & Fees

 

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password/PIN is your last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. On the Account Summary tab, any fines on your account will be displayed in a pink box and you can click View Fines to display an itemized list.