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How do I see if I have any fines/fees?

1550 views   |   4 Vote this question as useful.   4 Vote this question as not useful.   |   Last updated on Jun 13, 2024    Account Management Fines & Fees Catalog

 

On a mobile device:

  1. Visit metrolibrary.org and tap My Account at the top.
  2. Your Library Barcode is all the digits of your library card number. Your password/PIN is your last name. Tap Login.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. Tap on the head-and-shoulders icon  and select Fees / Lost Items from the drop-down menu. Any fines on your account will be displayed on this page, and you will also have the option to pay for them here.

On a laptop/desktop:

  1. Visit metrolibrary.org and click My Account at the top.
  2. Your Library Barcode is all the digits of your library card number. Your password/PIN is your last name. Click Login.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. Click Fees / Lost Items on the left sidebar. Any fines on your account will be displayed on this page, and you will also have the option to pay for them here.