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How do I see if I have any fines/fees?

1479 views   |   3 Vote this question as useful.   4 Vote this question as not useful.   |   Last updated on Nov 20, 2023    Account Management Catalog Fines & Fees

 

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password/PIN is your last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. Click on your name in the top right corner and select Fees and Messages from the drop-down menu. Any fines on your account will be displayed on this page and you will also have the option to pay for them here.