How do I cancel a hold?
947 views | 1 Vote this question as useful. 0 Vote this question as not useful. | Last updated on May 04, 2019 Account Management
Physical Titles:
- Visit catalog.metrolibrary.org and click Log In.
- In the window that pops up, enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits. The password will be your full last name.
- On the Account Summary page, click View Holds.
- You can click the blue Cancel Hold link for each hold to cancel them one at a time or you can click the check boxes on the right side for multiple holds & click the blue Cancel Hold link at the top of the check boxes to cancel multiple hold at once.
Digital Titles
- Visit metrolibrary.overdrive.com and click the 3 books icon at the top right.
- Enter all 8 digits of your library card number (if your card number has less than 8 digits, add enough zeros to the front of your number until it is 8 digits long) or if your card number starts with ecard, enter that word along with the 7 trailing digits. The password will be your full last name.
- Click on the Holds link at the left.
- Click the Remove button beneath the hold you wish to cancel.